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Act Wise & Work Smart

Wednesday, January 20, 2010

Office Etiquette//PART-3



E-mail Etiquette:

E-mail etiquette is just a small part of Netiquette - no, that’s not a typo! Netiquette is Internet Etiquette for all aspects of the internet, including e-mailing.
The most important and most used and abused is the e-mailing part of the net. Here are some rules to follow for forwarding E-mails. These rules are for those who are being truly considerate and thoughtful
E-mail Etiquette Rule 1.
Don’t forward anything without editing out all the forwarding other e-mail addresses, headers, and commentary from all the other forwarders
People really don’t want to look amongst all the gobbly-gook to see what it is you thought was
worth forwarding. If you must forward, only forward the actual ‘guts’ or content of the e-mail that you are of the opinion is valuable.

E-mail Etiquette Rule 2.
If you cannot take the time to write a personal comment at the top of your forwarded e-mail to the person you are sending to – then you shouldn’t forward it at all.
E-mail Etiquette Rule 3.
Think carefully about if the e-mail you are forwarding will be of value ,will it be appreciated ,if it is humorous
E-mail Etiquette Rule 4. I
t should go without saying that forwarding of e-mail chain letters; regardless how noble the topic may seem, virus warnings or anything that says ‘forward to everyone you know’, simply should not be forwarded because in most cases it is plain old garbage

Remember, e-mail is only e-mail; it does not have any magical powers that can bring you bad luck or whatever else the chain letter threatens. By the same token it cannot bring you fame and fortune as they promise.

E-mail Etiquette Rule 5.
If you must forward an e-mail to more than one person, put your e-mail address in the To: field and all the others you are sending to in the Bcc: field to protect their e-mail address from being published to those they do not know.

This is a serious privacy issue! Do not perpetuate a breech of privacy started by other forwarders who included their contact’s addresses in the To: or Cc: field by continuing to forward those visible addresses to your contacts.
Remove any e-mail addresses in the body of the e-mail that have been forwarded by those who disregard the privacy of their friends and associates.

Rule 7.
Use the Subject field to enter a clear concise indication of what the e-mail is about. This is a very useful field and can be helpful to the recipient if used judiciously, so make it informative.
Rule 8.
Type in capitals only if you mean to SHOUT. Now, it is ill-mannered to shout, so, type in lower case and remember your punctuation.

You do not want to give the impression of sloppiness. Save multi-coloured text for love letters and kindergarten kids to express their creativity.
Rule 9.
It is alright to intersperse your replies between a whole bunch of questions; just be sure to reply in a different coloured text so that your replies stand out.
It would help to start the reply with the customary greeting and then refer the recipient to the answers written below each question.
Rule 10.
Keep your attachments to less than one MB (if possible). It will transmit faster and avoid 'time-outs."
Rule 11.
With all the above "rules" to consider would it be more friendly,
personal and enjoyable to simply telephone them?
If one cannot make these extra efforts, then you really have no excuse for feeling hurt when asked to stop sending this unwanted mail.
If you are asked to stop forwarding, don’t get mad; just realize the person on the other side is not interested or too busy to have to cope with a whole bunch of unwanted e-mail.

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