TYPES OF INTERVIEW//PART-1

Screening Interview:

The initial screening interview is used to determine which candidates are most qualified and interested in an available position. This interview is also conducted to screen out applicants who are not a good match for the employer's needs. Qualified candidates who are not prepared for interviews may be screened out.Screening interviews are often structured; i.e., the interviewer has a standard pattern of basic questions that she/he asks nearly everybody. Screening interviews are normally rather brief, lasting from 15 to 30 minutes.The screening interview is most often carried out over the telephone and focuses on clarifying and confirming the information contained in your resume.

Following are some screening interview tips:

* It is important to make a good impression on any telephone and face-to-face interviews.

* Smile always helps you in every situation. Smiling will project a positive image to the listener and will change the tone of your voice.

* Do keep a glass of water handy, in case you need to wet your mouth.

* If you can't talk freely when you are called, arrange another time for the interviewer to call back - you need to be able to perform to your best.

* Remember that even a "casual" telephone conversation may make the difference between being screened out or continuing in the selection process.

* Have your application and advertisement close to the phone so you can refer to it during the interview.

* Have blank paper and pen handy.

* During the selection process always use correct phone manner when answering the telephone.

* Think carefully about how you respond to each question.

* Communicate your enthusiasm in your tone and words as the interviewer cannot see your non-verbal expressions.

* As with all interviews, practice telephone interviews. Ask someone to call you and practice your technique with him or her.

Job Screening Interview:

The job screening interview may be conducted in person or by telephone. It is almost always a behavioral interview (questions about your past often predict your future action) conducted by just one person. It is very common for recruiters to screen candidates by phone as it is the quickest way to ascertain a candidate’s skill set, qualifications and match to the job opportunity.

Likewise, employers receiving numerous applications also find the telephone to be the best method for screening candidates for the first round.

Tip 1:Treat all interviews formally.

It might seem a bit more informal, but do not be lulled into that feeling because every interview is formal, important and critical to your success in moving onto the next interview level. At every step along the way you are being highly scrutinized. Employers are looking for elements in your resume and from your answers that confirms you might be a match for their position, but they are also interested in screening out those that simply do not match up. The sooner they can assemble a solid candidate pool of three to five top notch candidates to invite in for face-to-face interviews, the better.

Tip 2: Always be prepared.So whether or not you are being screened in person or by telephone, you need to be prepared no matter what for the screening interview as this is only the first in what may be several steps and interviews you will have to go through. However, assume that when you are actively job seeking and have distributed your resume, that a prospective employer is going to call you. Your phone is going to ring and you will be facing the initial screening interview. Are you prepared? Probably not. That is because the interviewer is prepared to begin asking you questions about your background, experience and achievements. You, on the other hand, usually have no idea who is calling you, and thus, may not be prepared at that moment, or even be in the situation, to carry on an interview.

Tip 3: Don’t answer your phone.What can you do? Simple, let the caller go into your voicemail and leave you a call back message and phone number. We all live in a world of voicemail and leaving one message is usually not a problem, as long as the person returns the call in a timely manner. By letting the call go into voicemail you have some time to prepare. That way you can take a moment to compose yourself and be better prepared to call back at a time more suitable to you so you can give the best interview possible. When you list your phone number on your resume, you can be absolutely certain an employer will use that to make an initial contact. Now you know an employer is going to call you; you must anticipate this and be prepared. Thus, it is imperative that the message on your phone is professional,warm and courteous. It should not be cute, humorous, folksy or anything else but above board and professional. This is another “first impression” and you do not want to drop the ball here.When your phone rings and you do not recognize the caller, it is safer to let the call go to voicemail so you can return it at the right time than it is to be caught off guard and give a poorly prepared interview. You could knock yourself out of contention right at the outset, so why take such a risk?

Tip 4: Call back at your choosing.When is the right time to call the interviewer back? As soon as you are relaxed and in a comfortable setting where you will not have annoying background noise, disturbances, interruptions, or anything that implies you are not in a professional setting and mode. You should call back as soon as possible; within minutes is best because the interviewer is eager to talk with you, already has you and your resume on their mind, is somewhat familiar with you and does not want to have to keep chasing you down.

Tip 5: Control the environment.If you are driving and on your cell phone, pull over and get off a loud, busy street. If you are at home, go into a quiet room where no one can disturb you. Likewise, if you are at your office, close the door, use a private conference room, or go outside with your cell phone and find a suitable location (not near a door where people are going past you with greetings or might be tempted to stop and talk). Have your resume and any other important materials neatly organized and at your fingertips so you can refer to them at a moment’s notice. After all, the interviewer has them and is reading from the materials you supplied to them.

Tip 6:Get prepared for your next interview.Assuming you have passed the initial screening interview, most likely by telephone, now what? Usually the next step is to invite you in for a more in-depth second screening interview – referred to as the qualification interview. The screening interview was to determine if you match up with the job desicription, possess the required job skills and requirements, and have most of the qualifications. The qualification interview will determine your strength and position within the candidate pool.

TYPES OF INTERVIEW

There are various types of interview given below-


1.Screening
2.Informational
3.Directive
4.Meandering
5.Stress
6.Behavioral
7.Audition
8.Group
9.Tag-Team
10.Mealtime
11.Follow-up


Introduction:
Interview means a mutual sight or view; a meeting face to face; usually, a formal or official meeting for consultation; a conference; as, the secretary had an interview with the President.

A conversation,or questioning,for the purpose of eliciting information for publication.

Discuss formally with(somebody) for the purpose of an evaluation; "We interviewed the job candidates".

All job interviews have the same objective, but employers reach that objective in a variety of ways. You might enter the room expecting to tell stories about your professional successes and instead find yourself selling the interviewer a bridge or editing code at a computer. One strategy for performing your best during an interview is to know the rules of the particular game you are playing when you walk through the door.
Go for an interview in the hope of being hired; "The job candidate interviewed everywhere"

Office Etiquette// Part-3

Cell Phone Etiquette:

More cell phone etiquette is needed than for any other type of communication device.

Cell phones, being mobile, are often used in situations where the phone user and the conversation are not welcome. They may be considered rude and even downright offensive.

There is no doubt that cell phones have a permanent and essential role in modern society.

But when cell phones interrupt important proceedings and are used in the wrong place at the wrong time, it is unacceptable and makes us grind our teeth in despair at the users’ rudeness and blatant lack of care and consideration for the people around them.

The following are some of the places and events where cell phones should be switched off or the ring tone muted.

If it is vitally important to be reached in such places then the call should be kept brief and the voice low:

- On public transport in proximity to other commuters
- In hospitals, restaurants and shopping centres
- At checkouts, cinemas and theatres
- Train stations, bus stops and air ports
- Doctors’ surgeries, churches and conventions
- Waiting rooms, libraries and lecture rooms
- At christenings, weddings and funerals
- And at a dozen other places that you can think of without my help
It’s not the use of cell phones that is the problem; it’s the loud and annoying ring tone. It’s the shouting into the cell phone; it’s the airing of one’s private life on the cell phone in the presence of strangers.
It’s the endless verbal diarrhoea and ear bashing that one and all are subjected to without fear or favour that is the problem.

Driving or walking on the street while talking on the mobile phone delays the reflexes and can shorten someone’s life. That life could be yours. So be safe or be sorry.

It is bad cell phone etiquette to make a call whilst in the company of another person. In fact, it is downright rude. If you absolutely must make that call, apologise first, then make the call. Keep it very brief.

Sending text messages in company is even worse. Once again, if you must, excuse yourself first and then be very brief. Share the message with those present as a courtesy to let them know that they are not the subject of the message.
It is unforgiveable to talk on a mobile phone while 'dealing' with another person such as a checkout in a shop or bank-teller or greeting or farewelling someone.
Lastly, camera cell phones. These are so useful and handy. Be aware of privacy laws, the rights of others and charges of voyeurism if used inappropriately in the wrong places.
Practicing good cell phone etiquette will not improve your popularity but it will certainly not make you unpopular. Importantly, you will not be contributing to cell phone rage.

Office Etiquette// PART-3

Telephone Etiquette:

Telephone etiquette means being respectful to the person you are talking with, showing consideration for the other person's limitations, allowing that person time to speak, communicating clearly and much, much more.

Your voice must create a pleasant visual impression over the telephone.
Good phone etiquette is important because we cannot see the facial expressions and body language of the other person and they cannot see us.
We must compensate by choosing our words carefully and using much more tone inflection to convey our message than if we were face to face.

This is becoming standard business practice and a challenge to good phone manners when we are finally able to talk to a person

We get desperate to talk to a real live person and when we do find a human being we are dismayed to find the person lacks the basics of good telephone manners.

Rudeness and a lack of consideration have surreptitiously crept into our telephone practices and in many cases we are unaware of this.

Office Etiquette//PART-3

E-mail Etiquette:

E-mail etiquette is just a small part of Netiquette - no, that’s not a typo! Netiquette is Internet Etiquette for all aspects of the internet, including e-mailing.

The most important and most used and abused is the e-mailing part of the net. Here are some rules to follow for forwarding E-mails. These rules are for those who are being truly considerate and thoughtful
E-mail Etiquette Rule 1.

Don’t forward anything without editing out all the forwarding other e-mail addresses, headers, and commentary from all the other forwarders

People really don’t want to look amongst all the gobbly-gook to see what it is you thought was

worth forwarding. If you must forward, only forward the actual ‘guts’ or content of the e-mail that you are of the opinion is valuable.

E-mail Etiquette Rule 2.

If you cannot take the time to write a personal comment at the top of your forwarded e-mail to the person you are sending to – then you shouldn’t forward it at all.

E-mail Etiquette Rule 3.

Think carefully about if the e-mail you are forwarding will be of value ,will it be appreciated ,if it is humorous

E-mail Etiquette Rule 4. I

t should go without saying that forwarding of e-mail chain letters; regardless how noble the topic may seem, virus warnings or anything that says ‘forward to everyone you know’, simply should not be forwarded because in most cases it is plain old garbage

Remember, e-mail is only e-mail; it does not have any magical powers that can bring you bad luck or whatever else the chain letter threatens. By the same token it cannot bring you fame and fortune as they promise.

E-mail Etiquette Rule 5.

If you must forward an e-mail to more than one person, put your e-mail address in the To: field and all the others you are sending to in the Bcc: field to protect their e-mail address from being published to those they do not know.

This is a serious privacy issue! Do not perpetuate a breech of privacy started by other forwarders who included their contact’s addresses in the To: or Cc: field by continuing to forward those visible addresses to your contacts.
Remove any e-mail addresses in the body of the e-mail that have been forwarded by those who disregard the privacy of their friends and associates.

Rule 7.

Use the Subject field to enter a clear concise indication of what the e-mail is about. This is a very useful field and can be helpful to the recipient if used judiciously, so make it informative.

Rule 8.

Type in capitals only if you mean to SHOUT. Now, it is ill-mannered to shout, so, type in lower case and remember your punctuation.

You do not want to give the impression of sloppiness. Save multi-coloured text for love letters and kindergarten kids to express their creativity.

Rule 9.

It is alright to intersperse your replies between a whole bunch of questions; just be sure to reply in a different coloured text so that your replies stand out.
It would help to start the reply with the customary greeting and then refer the recipient to the answers written below each question.
Rule 10.

Keep your attachments to less than one MB (if possible). It will transmit faster and avoid 'time-outs."
Rule 11.

With all the above "rules" to consider would it be more friendly,

personal and enjoyable to simply telephone them?

If one cannot make these extra efforts, then you really have no excuse for feeling hurt when asked to stop sending this unwanted mail.
If you are asked to stop forwarding, don’t get mad; just realize the person on the other side is not interested or too busy to have to cope with a whole bunch of unwanted e-mail.

Office Etiquette//PART-2

Employee Etiquette:

Employee Etiquette is how you conduct yourself in your capacity as an employee to your

employer and your co-workers

NEVER arrive at work drunk, smelling of alcohol on under the influence of drugs
Be on time for your job. Better still, be early
Be respectful to your employer

It’s ill-mannered to wear iPod buds in your ears at work
Respect the business goals and help to achieve them

Respect the firm’s confidentiality of information
Respect the firm’s clients’ confidentiality of information
Provide your boss with information as required
Keep your boss well informed in a timely fashion
Brush up on your computer skills

Respect all other employees
Cooperate with your employer
Cooperate with all employees

Do not ‘big note’ yourself, there is no place for arrogance in this world
Wear appropriate office attire, for example correct footwear, not thongs (flip flops) - they are strictly casual or beachwear. No exposed midriff to display tatoos and body piercing. Be neat, clean and as conservative as the business requires
It is extremely rude to arrive late for a meeting. It is ruder still to not attend at all. Having a good excuse does not exonerate you

Do not dominate the meeting. All communication must take place through the chairperson

Do not interrupt another speaker
Pay attention to the proceedings quietly
Do not leave the meeting until it is closed by the chairperson
Answer your phone pleasantly even if you are having a bad day
Always return telephone calls and do so as soon as possible.
Show consideration for other people’s feelings
Apologise if you are clearly in the wrong. If in doubt, apologise anyway. It’s no big deal and brings closure to a fruitless event
Accept an apology graciously and with compassion

If there is conflict, do not get personal in your remarks
Keep interruptions to a minimum and always apologise if your intrusion is an interruption of a discussion, concentration or other activity ..

Office Etiquette//PART-1

Employer Etiquette:

The role of the employer etiquette is very important in a office..
Employer Etiquette is how you conduct yourself in your capacity as an employer to your employees

Be respectful to your employees. Do not play favourites with any of them or you will quickly lose the respect of the rest of them.Give equal imporatance to all.

If an employee disagrees with you, hear them out. Give them your full attention. You may learn something useful from them. You will certainly get a different perspective on the subject.

This is an excellent opportunity to test your skill at handling the disagreement with tact and sensitivity. Never be dismissive or invalidate your employee's point of view. Do not trivialize their opinion

Get to know your employees; remember what they tell you about themselves. Keep notes to help your memory if necessary

Be sure to know their names

Respect what is told to you in confidence

Introduce new employees to their co-workers
and have proper indoctrination procedures in
place to make them feel welcome and useful from the start

Tell them what you expect of them

Let them get on with it

Help them when they need it

Tell them how they are doing

Reward and encourage them

Give them adequate training. To brush up on their computer skills and improve staff efficiency.

Give them credit for their contribution

Do not take them for granted

Don't ‘snoopervise’ (snooping supervision)

Deal with employee grievances promptly and fairly.

Do NOT trivialize them

Even though you pay your employees, show them that they are appreciated

Even though you are the boss, good etiquette requires that you keep your interruptions to a minimum and always apologise if your intrusion is an interruption to their concentration, a discussion or other activity